Author Topic: Managed to start once, now it crash on startup  (Read 1116 times)

Disaster

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Managed to start once, now it crash on startup
« on: May 13, 2014, 03:25:54 pm »
Hi, I just bought the game for a friend and myself through steam, when I first got it I started it and played for about 10 minutes. The game ran fine and i had no problems at all. After that, now every time I start it up it crashes at the startup window. I can hear some sounds and then the screen goes fullscreen and black and locks up everything.

Nothing at all changed on my computer between it working and now.
I have updated all drivers and have no new updates for windows either.

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
           Language: Swedish (Regional Setting: Swedish)
System Manufacturer: Gigabyte Technology Co., Ltd.
       System Model: P55-UD3
               BIOS: Award Modular BIOS v6.00PG
          Processor: Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz (8 CPUs), ~2.9GHz
             Memory: 4096MB RAM
Available OS Memory: 4092MB RAM
          Page File: 2682MB used, 5498MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

---------------
Display Devices
---------------
          Card name: AMD Radeon HD 5800 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x6898)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_6898&SUBSYS_29601682&REV_00
     Display Memory: 2807 MB
   Dedicated Memory: 1017 MB
      Shared Memory: 1789 MB
       Current Mode: 1680 x 1050 (32 bit) (60Hz)
       Monitor Name: BenQ G2010W D-SUB
      Monitor Model: BenQ G2010W
         Monitor Id: BNQ7811
        Native Mode: 1680 x 1050(p) (59.954Hz)
        Output Type: HD15
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1280 (English)
     Driver Version: 14.100.0.0
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail


Disaster

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Re: Managed to start once, now it crash on startup
« Reply #1 on: May 13, 2014, 03:28:34 pm »
Forgot to say, I reinstalled it a couple of times and ran the steam verify tool but that didnt help either.

Keits

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Re: Managed to start once, now it crash on startup
« Reply #2 on: June 02, 2014, 09:23:33 pm »
Hmm, this is pretty strange.  When we've seen this in the past a re-install worked.  Make sure all divekick related files are gone so that its not saving some odd video setting that doesnt agree with your PC.